Shipping policy

Shipping Policy

Cozember ships to addresses in the United States only.

Processing time

Orders are processed within 1 to 2 business days. Orders placed on weekends or holidays are processed the next business day.

Shipping cost

Standard shipping within the US is free. Any other option and its price are shown at checkout before payment.

Delivery estimates

Delivery typically takes about 5 to 8 business days after dispatch. Estimates are not guarantees and may be affected by carrier delays or weather.

Tracking

We email tracking information when your order ships. The first carrier scan may take up to 48 hours to appear.

Address changes

Please check your address at checkout. Contact us promptly at contact@cozember.shop and we will try to update it before dispatch.

Lost, damaged or incorrect items

If your package shows as delivered but has not arrived, check with household members and neighbors, then contact us. If an item arrives damaged or incorrect, email us within 30 days of delivery with your order number and photos.

Contact

Cozember, 861 N Callahan Ave, Boise, ID 83704, USA. contact@cozember.shop. +1 986 722 9651.